Q&A with Chris Ashington – Service Engineer

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Chris Ashington is one of our service engineers, following on from a four year apprenticeship, Chris has twelve years experience as a marine engineer and is now celebrating his third year with Watermota. As if working within the marine industry wasn’t enough Chris has his own pleasure boat and his passion for boats is definitely reflected in his work. With his drive and determination to maintain high level of customer service, we ask Chris a few questions about working in the company.

What is your day to day role?

My day to day role is mainly technical support for our products and customers, either by telephone or on-site in person and helping to run our service department. I also travel the south of England carrying out servicing and repairs.

What’s the most challenging part of your job?

Working to tight deadlines meeting customer demands can be challenging,  getting the vessel back to sea as quickly as possible is paramount. Minimising downtime is always the priority for our clients productivity and I understand this as my main priority.

What do you enjoy most about your position in Watermota?

Developing customer relationships, I enjoy meeting our clients on site and solving any issues they have. I also get satisfaction from working with our other engineers and sales team, sharing my knowledge and experience is very rewarding. I thrive on completing projects to a high standard and receiving positive feedback from our many clients.

Where do you see yourself in five years’ time?

I am aiming to be the service manager at Watermota with an experienced team of engineers that will continue to grow the company developing new business and offering unprecedented customer service.

Read our other Q & A’s here >